So, as you’ve likely seen, the Nokia E71 NAM has now received this latest firmware update, v200.21.118. As you’ve also likely gathered, it’s only for the 0559585 product code, while the 0569371 product code is languishing behind with the older v100 firmware. Ricky Cadden, the Symbian Guru, quotes his contact as saying that the 0569371 is a country variant, and the 0559585 is the vanilla product code, hence the difference.
If you don’t really care what product code you have, but are frustrated with being stuck with old firmware, worry not - here’s a quick walkthrough on how you can easily change the product code on your Nokia E71 to the 0559585 one, to get timely firmware updates.
Please note that ‘officially’, changing the product code voids your warranty. However, with this tutorial you could easily change it back, should you need any warranty work done, so don’t sweat it. Also, you’ll probably want to start out with a freshly hard reset E71. You can do this by pressing *#7370 from the standby screen. Please note that hard resetting your phone will erase EVERYTHING you have stored on it (your memory card, however, is safe). You should backup any important information before proceeding. I AM NOT RESPONSIBLE IF YOU BRICK YOUR PHONE.
Now, you’ll want to download NSS, also known as Nemesis Service Suite. You can get this here: Nemesis Service Suite. You’ll want to install that on your computer before continuing. It should work just fine in either Windows XP or Vista, but I wouldn’t suggest using NSS in a virtual machine, such as VMware or similar.
Here’s the steps:
1. Connect your E71 to your computer with the USB cord, and put it in ‘PC Suite’ mode.
2. Launch NSS, and click on the little magnifying glass in the top right corner of the window. This should find your phone and display some information about it.
3. Now, click on the ‘Phone Info’ button, and wait a minute for it to read your phone’s information. You should now click on the ‘Read’ button to have the various fields filled in with the appropriate information.
4. Now, click on the Product Code entry field, and change it to 0559585, check the ‘Enable’ box, and then click on ‘Write’.
Your product code has now been changed. You can disconnect your phone, and then reconnect and follow steps 1-3 again to verify, if you wish. Now, you can run the regular Nokia Software Update to get the latest firmware for your phone.
You don’t have to worry about forgetting what the original Product Code was for your phone, because it’s printed on the label underneath the battery. Should you need warranty work done, simply follow these steps, but use the old product code instead.
Done!
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